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Platform Walkthrough

Three things happen.
Most of them automatically.

You fill in 8 fields and hit Finish. Your guidebook is live in under 5 minutes*. Then Orana Stay handles the entire guest journey, and keeps your guide current every month without any effort from you.

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1
Onboarding
Under 5 min*
2
Guest Journey
Fully automated
3
Monthly Refresh
Set and forget

Phase 1, Onboarding

8 fields.
Under 5 minutes* to live.

Step 1 checks whether bookable experiences exist within 50km of your property via Viator and FareHarbor, that's what powers the free tier. If there are none in your area yet, we'll add you to the waitlist and let you know when we expand.

Once through, just fill in your details, add your websites and any existing documents, configure your options, and choose your QR code. Hit Finish on step 8 and the AI reads everything, builds your guidebook, and publishes it, live in under 5 minutes*.

<5 min
URL to live guidebook
~95% content accuracy. Zero words written by you. Experiences auto-populated.
1
๐Ÿ“
Your Address
We check whether bookable experiences exist within 50km via Viator and FareHarbor. No experiences = no free tier in your area yet.
Availability check
2
๐Ÿจ
Property & Contact
Your hotel or property name, your name, email address and phone number.
Required
3
๐ŸŒ
Websites
Your property website plus any OTA listings, Airbnb, Booking.com, VRBO. The more you add, the richer the AI output.
Required
4
๐Ÿ“Ž
Documents
Existing guidebooks, house manuals, brochures or info packs. Word, Excel, PDF, all accepted.
Optional
5
๐Ÿ“ท
Photos
Property photos to include in your guidebook. Skip now and add later if you prefer.
Optional
6
โš™๏ธ
Feature Options
Toggle AI Concierge, Book Direct, Groceries, Airport Transfers, Chef on Demand, experience count.
Configure
7
โ—ป๏ธ
QR Code
Print your own for free, or order a professionally made plaque shipped to your door for USD $99.
Optional
8
๐Ÿš€
Review & Submit
Confirm everything and hit Finish. The AI takes it from here, guidebook live in under 5 minutes*.
Launch
Hit Finish on step 8. The AI reads your websites and documents, determines which chapters to build, writes all the content, pulls local experiences within 50km, and publishes your live guidebook. If you ordered a QR plaque, you'll be directed to checkout before finishing.
<5 min
To live guidebook*

* Under normal conditions. Time varies based on website complexity and content volume.

Phase 2, The Guest Journey

Guests scan. The guide
does the rest.

Once your guidebook is live, place your QR code where guests will see it. They scan, and everything they need is right there, no app download, no login required.

Step
Guest scans QR
Instant access
Guidebook opens instantly in the browser, no app, no login
Works on any smartphone, iOS, Android, or any browser
Guest selects their language from 107 options in one tap
Full guidebook loads immediately, house info, WiFi, local area, experiences and more
๐Ÿ“ฑ No app download
๐ŸŒ 107 languages
โšก Instant access
Step
During the stay
Check-in to checkout
Everything your guest needs, without them having to ask
WiFi password, check-in instructions, house rules, all in one place
Local experiences within 50km, auto-populated from Viator and FareHarbor, bookable directly
5-day weather forecast, Google Maps, and AI Concierge to answer any questions instantly
Book Direct button drives guests to rebook directly with you, bypassing OTA commission
๐Ÿค– AI Concierge
๐ŸŽŸ๏ธ Local experiences
๐Ÿ” Book Direct
Paid tier
PMS Connected
Essentials & above
Connect your PMS to unlock the full automated guest journey
Guidebook sent to guests automatically on booking confirmation, personalised with their name, dates, and language
Pre-check-in form with digital signature and ID upload, completed before they leave home
In-stay upsells, OTA messaging integration, checkout feedback capture, and full analytics dashboard
๐Ÿ”— PMS integration
๐Ÿ“‹ Pre-check-in
๐Ÿ“Š Analytics
Ready to unlock the full platform?
Connect your PMS and get per-guest personalisation, pre-check-in, upsells, messaging and analytics. Works with Guesty, Hostaway, Hostfully, CloudBeds and 13 more.
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Phase 3, Monthly Auto-Refresh

Your guide stays current.
Forever.

Most guidebooks go stale within weeks. Orana's AI re-reads your property website every month, checks for changes, rebuilds each chapter from the latest information, and republishes automatically.

๐Ÿ”„
Zero action required
No reminders, no login, no manual updates. Runs in the background every month.
๐Ÿ“ฐ
Picks up changes automatically
Menu changed? New amenity added? The AI picks that up on the next refresh cycle.
๐ŸŽŸ๏ธ
Experiences refresh too
Viator and FareHarbor are re-queried each month, new listings appear, unavailable ones drop off.
Auto-refresh schedule
January
โœ“ Done
February
โœ“ Done
March
โœ“ Done
April
โ†ป Running
May
Scheduled
June
Scheduled
Zero action required ยท Runs every month automatically

The old way vs Orana Stay

Things you'll never have to do again.

Every task on this list used to fall on you or your team. With Orana Stay, none of them do.

โœ๏ธ
Write your guidebook content
The AI reads your website and writes every chapter. ~95% accurate, live in under 5 minutes*.
โœ• Never again
๐Ÿ”
Manually curate local experiences
Viator and FareHarbor experiences within 50km are auto-populated and refreshed every month.
โœ• Never again
๐Ÿ”„
Update outdated content
Monthly auto-refresh rebuilds each chapter from your latest website. No manual maintenance.
โœ• Never again
๐Ÿ“‹
Answer the same questions daily
WiFi, check-in, parking, pool hours, the AI Concierge and guest guide handle all of it, 24/7.
โœ• Never again
๐ŸŒ
Manage language versions
One guide, 107 languages. Guests select their language in one tap, no separate versions to maintain.
โœ• Never again
<5 min*URL to live guidebook
~95%AI content accuracy
40%Fewer messages to your team
0Monthly maintenance hours

Ready to go?

Your guidebook is
free to get started.

Sign up free, no credit card, no commitment. Or book a demo and we'll build a real guidebook from your property's website live in the call.

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